ONLINE ORDERING INSTRUCTIONS
ONLINE ORDERING INSTRUCTIONS
Once connected to the eFollett ordering site, select your term, department, course and section in the series of drop-down menus. The information for these selections are located on your course schedule.
| Undergraduate | Sections begin with "U" |
| Continuing Education | Sections are listed as course locations |
| Masters of Business Administration | Sections are listed as course locations |
| Masters of Education | Sections are listed as course locations |
| Masters of Human Resource Management | Sections are listed as course locations |
| Navy Courses | Sections begin with "UAR" |
| Military Courses | Sections begin with MLSC |
Select the textbooks listed under your section and add to cart.
If you are ordering for more than one course, continue shopping. When you are finished, proceed to the checkout. On this page you will be required to chose an option under "New or Used Textbook Availability". Be sure to chose the "YES" option so that we may substitute a "new" book when "used" is not available or a "used" book when "new" is not available. If you do not chose the option to substitute, your order will be processed accordingly with the possibility that some books may be excluded from the order.
Follow the steps to register or login.
ORDER METHOD
Once logged in, customers are given three choices when ordering:
STORE PICK UP-PAY LATER (RESERVE) - Select textbooks for your courses. Your order will be reserved for you at the Bookstore. Upon arriving at campus your order will be retrieved by a member of the Bookstore staff. Payment is made at the time of pick up at the store. Please note that there is a deadline for reserving textbooks - *see information on checkout page of eFollett site.
STORE PICK UP-PAY NOW (PREPAY) - Select textbooks for your courses. Your order will be reserved and pre-payed with the credit information that is placed on the secure server. Upon arriving at campus, your order will be retrieved by a member of the Bookstore staff. Your receipt and paperwork will accompany your order. (Must sign that you received entire order)
SHIP - Select textbooks for your courses. Your order will be processed with the credit information that is placed on the secure server and shipped to you via Fed Ex Ground or UPS. Your receipt and paperwork will accompany your order.
ATTENTION:Study guides, lab manuals, optional, suggested and recommended books for undergraduate courses on the main campus site may not be reserved/ordered.
ONLINE ORDER STATUS
The status of your online order can be viewed by accessing YOUR ACCOUNT on the eFollett site.
The order history page will have detailed information about your order including the status, shipping date and tracking number, along with any messages from the Bookstore staff concerning your order.
Security and Privacy
Privacy
We will protect your privacy by NOT sharing your email address with anyone. When you ask a question, respond to a survey or place an order online, your email address will stay with us. This degree of security means you will receive no correspondence unless it’s from us or relates directly to your question or order..
Secure Online Ordering
We have gone to great lengths to protect the security and validity of your credit card transaction. Our order forms are encrypted by our secure server to guarantee that the information can be read by us only. It will appear as indecipherable gibberish if the data is intercepted by an unauthorized source.
We use the process developed by Netscape—SSL (Secure Socket Layer)—to guard information. SSL is the industry standard for online security. Today’s web browsers support this protocol, including Netscape Navigator, Microsoft Internet Explorer and others.
Before a business can use SSL, it must be certified by an independent authority. This trusted third party will determine if the business is legitimate. VeriSign, one of the largest such companies in the world, certified us.
How to Tell It's Secure?
There are a couple of ways to tell if the information you are receiving is coming from a secure server.
1. Check the security icon. Most browsers use a key (Netscape Navigator) or padlock (Microsoft Internet Explorer). An unbroken emblem indicates a secure browser.
2. Check the URL field of your browser. With an unsecured server the address will begin with https:// instead of the usual http://.